The New York Time publishes a story about a lawsuit against the city's welfare agency for not enforcing a law that requires the provision of translation services.
According with the Equal Access to Human Services Act of 2003, the city had sixteen months to have its forms made available in Arabic, Chinese, Haitian Creole, Korean, Russian and Spanish.
The commissioner of the Human Resources Administration says that the agency “provides between 7,000 and 8,000 interpretation services each year through our contracted services.” It also provides interpretation services by hundreds of bilingual staff workers, and other community resources. The agency has also translated 800 client-contact forms, brochures and notices into the six required languages, he said.
The article quotes Language Line as the provider of telephone interpretation services for some agencies.
Looks there is opportunity for more translation services in New York.
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