Tuesday, September 15, 2009

Very Modern Management Philosophy

I was introduced to this set of slides from Netflix last week and I must have shared it with at least 50 people. It is a primer on modern management for service companies. My attention was particularly drawn to two areas of the presentation: "Freedom & Responsibility" and "Context, not Control."

Netflix's model is "to increase employee freedom as we grow, rather than limit it, to continue to attract and nourish innovative people, so we have better chance of long-term continued success." This sounds like music to my ears.

The company doesn't track vacation days, because one of their employees pointed out that "We don't track hours worked per day or per week, so why are we tracking days of vacation per year?"

To illustrate that you don't need detailed policies for everything, they quote Patty McCord: "There is no clothing policy at Netflix, but no one has come to work naked lately."

All in all, a well prepared document that lays out sound guidelines for a successful company.

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